Dining Communication Grid

In an effort to better meet the food service requirements of the Milton community, we have created the following communication grid to assist you with how to get your questions, comments or concerns regarding food service operations on campus to the proper person. 

	What if…				You should…
	An item in the dining hall has run out (i.e. food, drink, plates, flatware, glassware, utensils, etc.).				Talk to a member of the Flik team working in the dining area so that your concerns can be immediately addressed. If a Flik team member is not available in the dining area speak with a server or other Flik representative. Flik personnel can be identified by a blue button down shirt and black pants or a gray polo shirt and/or apron.
	I have a question, comment or concern about the food program or menu options.				Contact your representative on the Dining Committee.
	I am in a remote location (Lower School/East/West Campus) and have an immediate issue concerning food service.				Talk to a member of the Flik team working in the dining area so that your concerns can be immediately addressed. If Flik staff are not present, dial the main kitchen number in Forbes where someone will always be available.
	I have questions regarding ingredients in the food or a certain dish.				Contact the Executive Chef or Main Kitchen.
	I had a particularly good or bad dish and would like to express my thoughts.				Contact your Dining Committee representative. Be specific about the dish, time and place it was served so that the Dining Committee, in conjunction with the Executive Chef, can take the appropriate action.
	I want to have an event catered.				Follow the instructions in the catering guide; copies are available online under the dining section or follow the above link.
	I have an idea, recommendation, or comment about the Milton Snack Bar.				Contact the Dining Room & Snack Bar Operations Manager.
	I have a comment (positive or negative) about a Flik employee.				Contact the Director of Dining Services.
	I have tried to resolve problems by using the above procedures but issues have gone unresolved or are part of a continuing pattern.				Contact the Director of Dining Services.
	I have an issue with dining operations that remains unsolved after following all of the procedures listed above.				Contact the Assistant Director of Business Services.
Contact List
		Dining Committee Members
		Name	Represents			Extension		Email
		Olga Mahoney	Lower School			x-2338		Olga_Mahoney@milton.edu
		TBD	Middle School
		TBD	West Campus Boarding Students &  Faculty			x-2329
		TBD	East Campus Boarding Students &  Faculty, Vegetarian			x-2574
		Erica Banderob	Central Campus Boarding Students & Faculty			x-1776		Erica_Banderob@milton.edu
		TBD	Health Center			x-2450
		Matt Rowell	Staff, Business Office			x-2297		Matt_Rowell@milton.edu
		TBD	Day Faculty, Diversity			x-2319
		TBD	West Campus Boarders			x-1860
		TBD	West Campus Boarders, Vegetarian Students			x-2734
		TBD	East Campus Boarders			x-2718
		TBD	Central Campus Boarders			x-2784
		TBD	Day Students
		FLIK
		Name		Position		Extension	Cell	Email
		John Soldano		Director of Dining Service		x-2350	781-254-9673	John_Soldano@milton.edu
		Andrea Donofrio		Executive Chef		x-2352		Andrea_Donofrio@milton.edu
		Michael Santoemmo		Catering Director		x-2327	401-826-7366	Michael_Santoemmo@milton.edu
		Benji Solivan		Executive Sous Chef		x-2351		Benji_Solivan@milton.edu
		Paul Kelly		Sous Chef		x-2351		Paul_Kelly@milton.edu
		Joe Jensen		Satellite Dining Supervisor		x-2989		Joseph_Jensen@milton.edu
		Alan Waugh		Dining Room and Snack Bar Operations Manager		x-2369		Alan_Waugh@milton.edu
		Milton
		Name	Position			Extension	Cell	Email
		Matt Rowell	Asst. Director Business Services			x-2297	413-348-7256	Matt_Rowell@milton.edu
		Dining Extensions
		Name				Extension	Cell
		Main Kitchen (Forbes)				x-2351
		Snack Bar				x-2353
		Greenleaf Office				x-2516
		Jr. Building				x-2509
		Norris Kitchen				x-2365